Jonti Dey

Managed ticketing operations and sales, integrating HR functions to enhance team performance, employee engagement, and ensure smooth workflows.

• Oversaw ticketing operations, integrating HR functions to enhance team performance and engagement, improving overall operational efficiency.
• Managed onboarding, performance tracking, and employee engagement processes for Premier Tickets, ensuring a cohesive and productive work environment.
• Coordinated operations and sales, incorporating HR functions like scheduling and performance tracking to optimize workflow and productivity.
• Facilitated seamless communication between management and staff, fostering smooth workflows and collaborative teamwork across departments.

Led a 15-member business analysis team, driving organizational success through strategic financial analysis and customer feedback implementation.

• Managed a team of 15 business development professionals, ensuring the timely delivery of 50 business analysis assignments annually.
• Analyzed comprehensive financial data to identify cost savings opportunities, implementing strategies that reduced overall expenses by 22%.
• Led a high-performing team, fostering expertise in business analysis and driving organizational success through strategic initiatives.
• Analyzed customer feedback and implemented targeted strategies that significantly increased customer satisfaction across key service areas.

Managed employee benefits, compensation, and records, while developing training programs to enhance performance and productivity.

• Negotiated and managed employee benefits and compensation packages, successfully reducing company costs while enhancing employee satisfaction.
• Maintained comprehensive employee records and files, ensuring 100% accuracy and compliance with legal and regulatory requirements.
• Developed and implemented impactful training programs for new and existing employees, resulting in improved performance and productivity across the organization.

Served as Vice President of the Corporate Relations Committee and Event Head for 'THE GIMS FEVER' - ANNUAL FEST, leading significant institutional events.

• Led Corporate Relations Committee (CRC) initiatives, fostering industry connections and student development.
• Successfully managed 'THE GIMS FEVER' - ANNUAL FEST as Event Head, ensuring smooth execution and high participant engagement.

Actively participated as a member of the Corporate Relations Committee (CRC) club at GIMS.

Participated as a key member of the team winning the Intercollege Volleyball Tournament in 2022.

• Contributed to team success in the Intercollege Volleyball Tournament, demonstrating teamwork and dedication.

Conducted an in-depth analysis of recruitment processes, focusing on the impact of selection methods on organizational fit and employee retention.

Undertook a project focused on conflict management principles and strategies, enhancing skills in dispute resolution.

Recognized for exceptional leadership and team management in organizing the CRC events and Anusmaran - The Alumni club.

Awarded for exceptional performance in the National Judo Championship.